At Themeslay, we are committed to ensuring your digital purchases are delivered seamlessly and promptly. Please review our delivery and shipping policy to understand how we handle your orders.
As a marketplace for digital products, all purchases are delivered electronically. Once your payment is successfully processed, you will receive an email with instructions to download your purchased items.
Most digital products are available for instant download immediately after purchase.
You will receive a confirmation email containing the download link.
Please ensure the email address you provide is accurate to avoid delivery issues.
Instant Delivery: Products are typically available for download within minutes of purchase.
Manual Review: For certain products requiring manual review, delivery may take up to 24 hours. You will be notified if this applies to your order.
If you do not receive your download link within the expected timeframe, please check your spam/junk folder or contact our support team at info.themeslay@gmail.com.
Your purchased digital products will be accessible via your account on our website:
Log in to your account using the email used during purchase.
Navigate to “My Downloads” or “Order History.”
Download your files at your convenience.
If you do not receive your download link:
Check your spam or junk folder.
Ensure your email address was entered correctly during checkout.
Contact us at info.themeslay@gmail.com for assistance.
If you experience issues downloading your product:
Verify you have a stable internet connection.
Try using a different browser or device.
Contact our support team if the issue persists.
Due to the nature of digital products, we do not offer refunds or exchanges unless:
The product is defective.
You received the wrong product.
Please review our Refund Policy for more details.
Your purchase grants you a license to use the digital product as specified in its terms. Redistribution or resale of the product is strictly prohibited unless explicitly permitted.
If you have any questions or require assistance, our support team is here to help:
Email: info.themeslay@gmail.com
Phone: +91 70157 59125
Hours: [10:00 Pm to 4:00 PM]
Thank you for choosing Themeslay. We appreciate your trust and strive to deliver a seamless digital shopping experience.